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Shipping and Returns

When you order from us for delivery within North America, your order will ship from our distribution centre in Utah, USA.

 

SHIPPING COSTS & ESTIMATED DELIVERY TIMES

  • USA / 7–10 working days
    • Midwest / Flat rate $12 USD
    • Northeast / Flat rate $20 USD
    • South / Flat rate $16 USD
    • West / Flat rate $12 USD
  • Hawaii / 3-4 weeks / Flat rate $50 USD
  • Canada / 6–10 working days / Weight-based shipping

You can see a full list of countries we do not ship to over on our FAQs page. 

 

RETURNS

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

 

First, email the return details to hello@betterpackaging.com including:

  • Order number
  • Products being returned
  • Return tracking details

 

Then send your return to:

Returns – The Better Packaging Co

5350 W Harold Gatty Drive Suite A

Salt Lake City,

UT 84116 800-815-7824

USA

 

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If purchasing, this should be the region you would ship your purchases to